Privacy Policy

Last updated: March 28, 2026

ForeverPaws ("we", "us", "our") operates this website and provides custom pet memorial products and digital services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.

By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

* Name

* Email address

* Shipping and billing address

* Phone number

1.2 Pet Memorial Content

* Pet photos and videos

* Pet name and descriptions

* Messages, dedications, or memorial text you provide

1.3 Payment Information

* Payment details processed securely via third-party providers (e.g., Shopify Payments, Stripe, PayPal)

* We do not store full credit card numbers

1.4 Account Information

* Username and password (if account creation is enabled)

* Preferences and saved information

1.5 Usage & Device Information

* IP address

* Browser type and device information

* Pages visited, interactions, and browsing behavior

1.6 Communications

* Messages you send to us (customer support, emails, feedback)

2. How We Use Your Information

We use your information to:

* Provide and fulfill orders (including custom memorial products)

* Generate digital memorial content (e.g., videos or visual effects)

* Process payments and manage transactions

* Communicate with you about orders, updates, or support requests

* Personalize your experience on our website

* Improve our Services and develop new features

* Send marketing communications (you can opt out at any time)

* Detect and prevent fraud or unauthorized activity

3. Sharing of Information

We may share your information with:

3.1 Service Providers

* Shopify (store platform and hosting)

* Payment processors (e.g., Stripe, PayPal)

* Cloud storage providers

* Shipping and fulfillment partners

3.2 AI & Technology Providers

To deliver certain features, we may process your uploaded content using third-party tools (e.g., AI-based image or video generation services). These providers only process data as necessary to perform their functions.

3.3 Analytics & Marketing

* Google Analytics (for website usage insights)

* Advertising partners (for personalized ads, where permitted)

3.4 Legal Requirements

We may disclose information if required by law, legal process, or to protect our rights and users.

We do **not sell** your personal information.

4. Public Content

if you choose to create or share a public memorial, the following may be visible to others:

* Pet name

* Photos and videos

* Messages or descriptions

Your personal contact details (such as email) will never be displayed publicly.

5. Data Storage and Security

We use industry-standard security measures to protect your data, including:

* Encrypted data transmission (SSL)

* Secure cloud storage

* Access controls and monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retent

We retain your information only as long as necessary to:

* Provide our Services

* Comply with legal obligations

* Resolve disputes

* Enforce agreements

You may request deletion of your data at any time.

7. Your Rig

Depending on your location, you may have the right to:

* Access your personal data

* Correct inaccurate data

* Request deletion of your data

* Request data portability

* Opt out of marketing communications

* Restrict or object to certain processing

To exercise your rights, contact us at the email below.

8. Cookies and Tracki

We use cookies and similar technologies to:

* Enable core website functionality

* Remember your preferences

* Analyze site traffic

You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. International Data Transf

Your information may be transferred to and processed in countries outside your residence, including the United States and other jurisdictions where our service providers operate.

We take appropriate safeguards to ensure your data is protected.

11. Changes to This Pol

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

**Email:** [support@foreverpaws.com](mailto:support@foreverpaws.com)

13. Shopify Not

Our store is hosted on Shopify. Shopify may collect and process personal data as part of providing its platform services. For more information, please review Shopify’s privacy policy.

**By using our Services, you acknowledge that you have read and understood this Privacy Policy.**